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SUPPORT | SERVER / HOSTING TERMINOLOGIES HOME

Disk Space MB
A web site consists of text, graphics, sound, or video files that occupy space on our web servers. You can purchase additional disk space as needed.

Monthly Transfer GB (Bandwidth)
Whenever a person visits your site, information is sent from our servers (your web site) to your visitor's computer. This information can be web pages, images, movies, sound files, programs, compressed files, or anything else on your site that can be viewed or downloaded by visitors. The movement of this information in total is your data transfer. The more visitors you have, the higher data transfer limit you'll need. You can purchase additional transfer as needed.

Microsoft FrontPage® Extensions
Microsoft® FrontPage®, is a software program for creating and managing web pages. You can work exclusively in the familiar Microsoft Office® interface without having to program, or take direct control of your HTML code. FrontPage 2002 supports collaborative web authoring and more.

PHP Scripting
PHP is a widely-used, general-purpose scripting language that is especially suited for web development and can be embedded into HTML. PHP allows you to do many of the same functions as C and PERL - connecting to a database, reading and writing files, etc. Using PHP scripting to read and write to your MySQL database gives you ultimate control of your site.

Password Protected Directories
Password protection allows you to control who can view your site or various areas within it. For instance, if you create a special area for photos or other information, you can protect that area with a password and give that password only to those who are allowed access.

Email Account
Email (electronic mail) is the exchange of messages via the web. Email is one of the most basic and popular uses of the Internet. Cool Piranha email accounts may be checked through the web or you may use an email client such as Outlook or Eudora, to name a few. You can create multiple email accounts for yourself, friends, family members and associates with your own domain name, such as you@yourname.com, advertising@yourname.com. All email accounts include Aliases, Forwards and Auto-responders (see below).

Email Forward
Email forwarding enables you to have email messages redirected to a specific email account. For example, you can set up the email account sales@yourname.com to forward all messages to your account you@yourname.com or to another account not at yourname.com. These forwards can be added or deleted at any time.

Email Alias
Email Aliases allow you to create email addresses that act as pseudonyms for your actual email account. For example, you can have sales@yourname.com, marketing@yourname.com and billing@yourname.com all alias to you@yourname.com. These aliases can be added or deleted at any time.

Anyone@ - "Catch-all" Address
Allows you to collect mis-addressed messages (e.g., wrongname@youraccount.com) and have them delivered to a specific email account like you@youraccount.com.

Email Auto-responder
All your email accounts can be set to automatically respond to incoming messages. This is a good feature to use if you're on vacation, if you don't check your mail frequently, or if you would like to create an automated response to frequently asked questions, such as pricing or hours of operation.

Mailbox Disk Space (per mailbox)
When you receive email, the messages occupy disk space on our servers. The more email you get, the more disk space you need. Each email account includes 30 MB of disk space. You can purchase additional email disk space as needed.

Secure Server (SSL)
SSL is an accepted standard for transferring information securely across the Internet. It encrypts data passed between the server and the browser, so that unauthorized parties cannot interpret sensitive, confidential or personal information, such as a phone number, address or credit card. The type of SSL that you use depends on the secure address that you'd like your customers to see. With Shared SSL, your secure address will be, https://youraccount.ssl.simplenet.com. Private SSL will change your secure address to, https://www.youraccount.com. To obtain a secure server certificate for Private SSL, please contact customer support.

Dedicated IP Address
A Dedicated IP Address is a number that is assigned to your web site account. With the growth of the Internet, it is no longer possible for every server and web site to have its own IP Address. To address this issue, many Internet Presence Providers assign IP Address pools to shared web servers so that they may deal with incoming and outgoing traffic for several web sites. A Dedicated IP Address is necessary for accounts that wish to use a Private Secure Server (SSL).

Domain Name
Domain names are the means by which things are located on the web, much like your home address says where you live. Having an easy-to-remember domain name makes it much simpler for you to promote your site such that friends, family and associates remember its location. Cool Piranha sells two types of domain names. A subdomain account is a domain name that we own (coolpiranha.com), but we allow you to register the third-level portion of the name as yourname.coolpiranha.com. We also offer full-fledged domain names (yourname.com) that you search for and register as your own. In fact, with several of our hosting packages, we'll purchase your domain name for you as long as your web site is hosted with us.

Subdomains
A sub-domain, also known as a third level domain, is a great way to create memorable web addresses for various areas of your site. For instance, you can create imagess.yourname.com and have that address redirect to the yourname.com/images directory of your web site.

Third Level Domain (yourname.coolpiranha.com)
A special type of web site that allows you to use our domain name "coolpiranha.com" instead of registering your own domain such as yourdomain.com

Raw Logs
Raw access logs record data about who visits your site. The logs include volumes of information that you can manage and analyze.

Referrer Logs
Referrer logs are an additional log component of that indicate what pages or web site a user was on before they came to a page on your site.

Error Logs
Error logs are an additional log component that indicate page requests that resulted in an error such as 404 - File Not Found.

Webalizer
Webalizer is a fast web server log file analysis program. It produces highly detailed, easily configurable usage reports in HTML format, for viewing with a standard web browser.

MySQL Database
MySQL is an open source relational database management system that uses Structured Query Language (SQL), which is the most popular language for adding, accessing, and processing data in a database. MySQL is noted mainly for its speed, reliability, and flexibility.

MySQL Users
The number of individual users you can create that will have administrative access to your MySQL databases.

MySQL Database Disk Space
When you populate your database, the information occupies disk space on our servers. The larger your database, the more disk space you need. You can purchase additional disk space as needed.

Virtual FTP Server
FTP stands for File Transfer Protocol. FTP is a convenient, easy way to send multiple or large files across the Internet. It is a very useful tool for building and editing your web site.


Contact the Cool Piranha Hosting Support desk to discuss further options.


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